Thank you for shopping with Rugs By Mirzapur. We are committed to delivering your handcrafted rugs safely and efficiently anywhere in the world.
? Worldwide Free Shipping
We proudly offer FREE worldwide shipping on all orders — no hidden fees, no minimum purchase requirements.
All orders are shipped directly from our facility in India to your doorstep.
? Order Processing Time
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Handling Time: 2–5 Business Days
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Orders are processed Monday through Friday (excluding holidays).
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You will receive a confirmation email once your order has been processed and shipped.
Order Cut-Off Time
Orders placed after 2:00 PM Eastern Standard Time (New York) will be processed the following business day.
? Estimated Delivery Time
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Transit Time: 2–10 Business Days
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Delivery times may vary depending on destination country, customs processing, and local carrier operations.
Please note that during peak seasons, holidays, or unforeseen circumstances, delivery may take slightly longer.
? Shipping Carriers
To ensure fast and secure delivery, we partner with trusted international carriers including:
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UPS
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FedEx
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DHL
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Other reliable global logistics partners
A tracking number will be provided once your order ships so you can monitor your package in real time.
? International Shipping & Customs
Since we ship worldwide from India:
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Some countries may apply customs duties, taxes, or import fees.
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These charges (if applicable) are determined by your local customs authority and are the responsibility of the customer.
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We recommend checking with your country’s customs office for more details.
We ensure all shipments are properly documented to avoid unnecessary delays.
? Address Accuracy
Please ensure your shipping address is complete and accurate at checkout.
Rugs By Mirzapur is not responsible for delays or losses due to incorrect shipping details provided by the customer.
? Lost, Delayed, or Damaged Packages
If your order arrives damaged or appears to be lost in transit:
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Contact us within 48 hours of delivery.
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Provide your order number and photos (if applicable).
We will work quickly with the carrier to resolve the issue.
❓ Need Assistance?
If you have any questions about your shipment, feel free to contact us:
? Email: rugsbymirzapur@gmail.com
? Phone: +91 9559013700
Our team is happy to assist you.
Thank you for choosing Rugs By Mirzapur.
We appreciate your trust and look forward to delivering beautifully crafted rugs to your home.